Privacy Policy

We value your privacy. At try9.ai, we are committed to upholding your privacy rights and adhering to all relevant laws and regulations pertaining to the personal information we might gather from you, whether through our website, https://try9.ai, or any other platforms we own and manage.

If our site provides links to external third-party websites and services, it's important to understand that these entities have their own privacy policies. When accessing any third-party content via our links, we recommend reviewing their privacy guidelines regarding the collection and use of personal data. Our Privacy Policy is not applicable once you navigate away from our site.

Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.

“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.

In keeping with our dedication to privacy, we neither store nor gather user data or the produced images. At try9.ai, we deeply value privacy and have a stringent policy in place to guarantee that your activities remain private and undocumented.

Transaction data pertains to the information that builds up during regular interactions on our platform. This could encompass transaction histories, saved documents, user details, analytical insights, and various other data types that are produced or evolved as users engage with our offerings.

You may provide us with personal information when you:

• Engage with our content through a mobile device or web browser

•ㅤ Reach out to us through email, social channels, or other similar methods

•ㅤ Mention us on social media platforms

We might merge the personal details you actively share with the data we collect automatically, and integrate it with broader information or research findings we obtain from reputable sources. For instance, if you inform us of your whereabouts, we may amalgamate it with general details on currency and language to enrich your experience on our platform and services.

In our collection, processing, and storage of your personal information, we employ commercially viable measures to guard against loss, theft, and unauthorized access, distribution, replication, utilization, or alteration.

While we strive to ensure the security of the information you entrust to us, it's essential to understand that no electronic transmission or storage method is entirely infallible, and absolute data security cannot be assured.

The onus is on you to choose a strong password and maintain the confidentiality of your data within the scope of our services. This includes taking precautions like avoiding sharing your personal details openly on our platform.

We retain your personal data, with the exception of your email, which is only used for account identification. Once the need for your personal data for this specific purpose ceases, we either erase it or anonymize it by stripping all identifiable details.

We don't store media on our servers. However, to deliver the desired "outcome," files do traverse a particular process. Such files are purged between 1 hour and, at most, 1 day.

We might share your personal data with:

•ㅤ related entities within our corporate family, such as parent or subsidiary companies

•ㅤ external service providers to facilitate the delivery of their services, which includes, but isn't limited to, IT specialists, data storage solutions, server hosting companies, analytics providers, maintenance services, professional consultants, and payment system handlers

•ㅤ our staff, contract workers, or associated organizations

•ㅤ current or potential business allies or representatives

•ㅤ credit reference agencies or other authorities in instances where there's a default in payment for our offerings

•ㅤ judicial bodies, regulatory entities, or law enforcement agencies as mandated by law, relating to legal actions, or for upholding, asserting, or protecting our legal rights

•ㅤ third-party entities aiding us in disseminating information, supplying products, rendering services, or for marketing purposes

•ㅤ external parties for the gathering and analysis of data

•ㅤ any organization that acquires, or with which we transition a majority of our assets or operations

Presently, our list of third-party collaborations includes:

•ㅤ Google Analytics

Your prerogative: When you share your personal data with us, you recognize that we'll handle, store, and process it in line with this privacy policy. While it's your choice to share this data, not doing so might impact your experience on our site and the services we offer.

Data from external sources: Should we obtain your personal information from another party, it will be safeguarded according to this policy. If you're sharing someone else's data with us, you confirm that you have their consent to do so.

Consent for marketing: If you've previously given us the green light to use your data for marketing, you can retract your consent anytime by reaching out through the contact details provided.

Access: You're entitled to request a rundown of the personal data we maintain about you.

Updates: If you discern that our records are obsolete, imprecise, or incomplete, please get in touch. We'll make reasonable efforts to amend any flawed or outdated information.

Fair treatment: Exercising your rights over your personal data won't result in any unfair treatment. Unless necessary, we won't withhold services or modify the terms on which they're offered based on your data preferences.

Downloading your data: We facilitate a mechanism allowing you to retrieve the personal data you've imparted on our platform. Contact us for more details.

Breach alerts: Should a data breach occur, our actions will align with the relevant legal requirements.

Voicing concerns: If you feel we've not upheld data protection standards, please share your concerns with us. Post investigation, we'll revert with our findings and our proposed resolution. Remember, you can also approach relevant regulatory agencies about your concerns.

Opting out: If you wish to be removed from our mailing list or want to decline certain communications, you can do so by using the details in this policy or the methods mentioned in our communications. We may request specific details to verify your identity when you opt-out.

While our website may contain links to other external websites, we don't oversee or manage these third-party sites. Consequently, their content and privacy measures are beyond our jurisdiction, and we can't be held accountable for their privacy actions or procedures.

Should you have any queries or feedback about your privacy, please reach out to us through the following contact information:

support@try9.ai